Stephen G Glq
map-marker Fort Mill, South Carolina

Tech support

Can you tell me the year of this coach and yr engine built? #4VZBT1D94BCO74553 Engine #7319**** Copy of build sheet? Thanks
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Preferred solution: Nothing just info....we did own several Holiday Ramblers over the years.

Rickie Rdz
map-marker Leesburg, Florida

City water hook up fills tank

The city water fills the tank and supples water to sinks and tank overflows so we have to depend on our pumps
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Anonymous
map-marker Columbus, Ohio

Defective air conditioner

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We bought a new 2021 Bounder. Drove it off the lot and air quit working in the cab. Thinking that we just werent familiar with the controls, we kept on driving the hour and a half home. We called dealer and was told it was a Ford problem. We took it to 3 local Ford dealers and they said it was a dealer problem. We went back and forth with Ford and dealer. Gave up. Took a $$ loss and within 7 months traded it in for a 2022 Jayco Alante. Company is Colerain RV Cincinnati. Poor customer service. Once money exchanges hands, they are quick to rush you out the door. Jayco was purchased at Colerain RV of Dayton. Positive experience. Completely different management attitude.
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Pros:
  • Interior layout
  • It is quite a beautiful coach
Cons:
  • Fact that fleetwood cannot or will not resolve my issue
  • Very bad service

User's recommendation: Check warranty, ask situational questions of dealer before purchasing.

Anonymous
map-marker Bakersfield, California

Slide won't move out

No issues at all with Fleetwood. Very good service. Great, good, couldnt be better. (Filling up the minimum characters )
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Anonymous
map-marker Westfield, North Carolina

Sideout problems

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This is the third time, we've had problems with this slideout. The first time was, When Dealership has showing us this RV. They made some adjustments, and the problem happened again in our first trip. Now, it's the 3nd time and Fleetwood says, They only cover the bare structure. No slideouts. Inside walls, any bathroom fixtures or anything else, that may be put in the rv, pPlease by Fleetwood. Gas Furnace has stopped working for the 2nd time. Toilet started leaking. Entrance Step not working all the time. Outside Entertainment Radio not work. Rear and Side Cameras aren't working all the time
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User's recommendation: Please reconsider buying a Fleetwood RV.

charles t Eup

Carried RV to plant for slide out on driver side would not they said it was fixed it's about 700 miles each way. the slide does not work again was told it was fixed i think it should be corrected.

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Updated by user Nov 15, 2021

nothing yet

Original review Nov 15, 2021
Slide out We bought a 2015 bounder 35K new, it was taken to the Fleetwood repair center, and I was told it was fixed. I called and was told warranty was out, and I know this, but i feel it's Fleetwood's place to fix it right. I have called trying to find a dealer that can fix this with no luck. They can service it. i have pictures of the damaged area, it's a shame we paid so much for this to have it happen again. It was carried there in 2016, and we don't think we need to look for this.
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Loss:
$2000
Pros:
  • Quality of produce
Cons:
  • Fact that fleetwood cannot or will not resolve my issue
  • Service

Preferred solution: Let the company propose a solution

User's recommendation: check couch out good before buying

Anonymous
map-marker Indio, California

What side and type tire should i replace tires on my 1999 Discovery 47v motorhome

Not a problem, I replaced the tires wwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwww
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Preferred solution: noneno

Laura B Ytf
map-marker Atlanta, Georgia

Call to Customer Service for info on RV

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Called to ask if they could tell me, using the VIN of the used RV Im purchasing, if it was pre-plumbed for washer and dryer. The CS rep I spoke with was amazing! She was on it immediately. Gave her the VIN and was placed on a very brief hold. She came back to the line to assure me that it is plumbed. As I was thanking her, she asked if Id like the plumbing diagram to locate the hookups and asked for me email address to send it. It was only a minute before the PDF showed up in my box. Kudos to her for going that extra mile and volunteering to provide info I did t even know to ask for. Very impressive! Thank you, Fleetwood RV!
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User's recommendation: Excellent communication and very responsive to my request

Anonymous
map-marker Ocala, Florida

Pissed off

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What happened to live technical support? Seemed like they only want to talk to you if youre buying something!! Wtf
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User's recommendation: Waste of time unless somebody has a cheat code to get to live customer service

Anonymous
map-marker Wildwood, New Jersey

1997 Fleetwood Southwind rv

The vin #3FCMF53G9VJA25667 I am looking for the outside trim around the door and the rubber trim on the outside of the windows. Also I have 3 outlets that stopped working. The outside outlet, the on to the right of the door when you walk in and the one in front of the passenger seat. They were working and the gfi is not tripped. Any ideas would help Thank you Margaret Russell
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Anonymous
map-marker Reno, Nevada

Need parts….

They are checking into whether the part in need is still available from the supplier. It is a between the seats engine cover small flat table.
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Anonymous
map-marker Tucker, Georgia

Bought a new motor home May, 2021. Still not able to use it.

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New motor home bought in May, 2021. We still have been unable to use it. Air at dash, overhead air, ice maker and shower head not working.
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User's recommendation: Last Fleetwood was fine. Service is horrible now.

Anonymous
map-marker Houston, Texas

Windshield keeps popping out

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Fleetwood wont answer the phone refers you to a email that they never return.Played all there games gave a exact description of what I needed they never emailed back
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User's recommendation: If you want customer service stay away from fleetwood

Anonymous
map-marker Arlington, Texas

Owners manual

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Gave my email address with a request about an Owner's I manual for my 1996 Mallard. NEVER heard ANYTHING from them. Lousy way to do business.
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User's recommendation: I don't recommend them.

Terry H Hum

Poor customer service

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Another company abandoning good customer service with recorded messages and rerouting. Used to be Fleetwood had good customer service but no more.
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Preferred solution: Recommendation on buying a replacement Air Conditioner for my Fleetwood Excursion.

User's recommendation: Deal with local dealers only, corporate is a wasteland.

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