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We own many Fleetwood RVs, and just like a home things break and need to be fixed. We purchase many parts and do our fixing. We have for the most part been happy with Fleetwood. Obviously there are many areas of the RV they can engineer a little better such as the latches that hold the ladders in place. I'm sure everyone who has use the ladder a few times has found that those latches are extremely weak and will fall off or get loose.

But the point of this review is we happen to own 3 of the Tioga Ranger 31N models.

2 of the 3 have a shower door latch that is supposed to secure the showers doors in place. Well these shower door latches are designed poorly and fall apart which will cause the doors to come lose, bang around while driving causing them to potentially shatter as one of our doors recently did. The other latch always seems to fall off and always trying to jerry rig things to stop the doors from coming lose while driving.

I did discus with customer relations and spoke to Larry one of the managers. He didn't deny that the latch is a poor and faulty design but was adamant that they should not take any responsibility to reimburse or at least cover the cost. Well that didn't go well and I was accused of just wanting money. That is far from the case.

I simply wanted to bring up and discuss my concern that the latch was faulty and a poor design and simply very dangerous.

His agreement was that the rv is out of warranty which is only a year and this rv is between 3-4 yrs old which apparently is ancient. The discussion did turn contentious and my goal was not to slam and give Fleetwood a black eye. My goal was to inform Fleetwood of what I recognize as a very poor design and after getting accused of just wanting money which is not true. I wanted them to cover a broken shower door caused by a bad design.

After my discussion which ended bad I then said the least that Fleetwood should do is send out and inform all Fleetwood owners with that poorly designed latch to order the newly designed latch so they can avoid the dangers of their shower door shattering while driving.

Larry didn't take my recommendation well at all and only shot out accusations of wanting money.

He wanted me to to make sure I present all the facts so fact one, the rv is out of warranty and over a yr old. (Only 3-4yrs old).

also we are the second owners as we purchased this almost new with almost no miles on it.

regardless of what Larry wanted me to clarify this does change the fact it's a faulty design and should be addressed.

according to Larry an owner of a 31n should expect the shower door latch to fail. And they take no responsibility or any initiative to inform owners. Plausible deniability which is unfortunate because it's very dangerous.

Funny that only a yr or 2 later they designed a much better latch. If the old one was so good why completely redesign the latch.

The product reps are great at Fleetwood. Can't say I'm pleased or the least impressed with Larry, his conduct and attitude. The wrong person to be in customer relations if he one, admits the poor design although not really familiar with it and 2nd accuses me of just trying to pull a fast one and have them pay to replace what is still a brand new shower door and 3rd had a very nasty attitude in response to my disagreement. I admit I was upset but still composed.

so if you have a 31n with the really poor grey plastic latch that is barely held on the glass with just a small thin piece of rubber to compress the plastic latch on, Please order a new one and figure out how to attach it to the old glass shower door.

Reason of review: Bad quality.

Location: Vista, California

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thanks for this. I will not buy the Fleetwood, even with a warranty

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